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Emergency service · 24/7

Fire and smoke leave three problems. We handle all three.

A fire loss is two jobs at once. Soot and odor on one side, and the thousands of gallons the fire service used on the other. Handled in the wrong order, smoke residue gets sealed into a damp wall.

01 · What we handle

Soot, odor, and the water that came with it

Water removal first

The water used to put the fire out comes out first, and the building is dried and made safe before cleaning starts. Cleaning soot off wet drywall drives it deeper into the paper.

Soot and residue removal

Different fuels leave different residues. Protein smoke from a kitchen fire, synthetic soot from furnishings and dry char all need different methods and different chemistry.

Odor neutralization

Odor is treated by removing or properly cleaning what's holding it. Where a treatment beyond cleaning is needed, we tell you what it is and how it'll be carried out before it happens.

Cleaning the air conditioning system

Smoke travels through the duct system and settles. Cleaning the rooms and leaving the ducts is why houses still smell of smoke months later.

Contents triage

Sorted into salvageable, cleanable, and total loss, photographed and inventoried as we go so the contents claim is documented properly.

Board-up on request

If the structure is open we can secure it the same night so weather and access aren't adding to the loss.

02 · Questions

Fire and smoke questions

In most residential losses, yes, provided the affected material is either cleaned properly or removed. Odor that keeps returning is almost always coming from something that was left in place: insulation, duct interiors, or the back side of drywall. If a material can't be deodorized we'll tell you it needs to come out rather than treating it three times.

It's better not to. Dry soot smears when it's wiped, and a wiped wall often has to be replaced where a properly cleaned one wouldn't. The same applies to running the air conditioning, which pulls soot into the ducts.

No. We clean, deodorize, and dry. We stop at a repairable surface. Framing, drywall, and finishes go to a licensed general contractor. We'll hand your builder a documented scope so nothing is missed at the handover.

They're inventoried, photographed, and cleaned on site where possible. For heavy smoke exposure we recommend a specialist contents cleaner and will coordinate it rather than pretending everything can be wiped down in place.

Soot sets. So does the water under it.

Call and we'll tell you what to leave exactly where it is until a crew gets there.

Call 24/7 (305) 563-1671
Not urgent? Book a time that suits you See how the claim gets documented →