The client you send us stays your client.
DrySite dries buildings out and cleans them up. We don't fix plumbing, replace roofs, service HVAC, sell houses, adjust claims or rebuild anything. That isn't a limitation we apologize for, it's the reason working with us doesn't cost you the relationship.
Where our scope ends and yours begins
This table is the whole pitch. If the boundary is clear, the referral is safe in both directions.
No referral fees, in either direction
We don't pay for referrals and we don't accept payment for ours. Between a mold assessor and a remediator, Florida restricts that outright. Everywhere else it's a bad idea: the moment money moves, your recommendation stops being about whether the work was good.
What you get instead is reciprocity where it's earned. We're asked for a plumber, a roofer, an HVAC contractor and a builder most weeks, and we give the name of whoever last did clean work on a job we were on.
If a job we send you goes badly, tell us. We'd rather stop referring than keep a list that costs us credibility with the customer.
Six commitments to anyone who sends us work
Sending us a job
There's no portal and no form to fill in. Call, or text us photos, and tell us it came from you.
Call from the site if you're standing in it
Thirty seconds of a tradesperson describing what they see is worth more than a form. Tell us the property, what failed and how long it has been wet.
Tell us who to speak to
Owner, tenant, manager or you. We'll contact whoever you nominate and keep you copied if they're happy for us to.
We report back to you first
What we found, what we scoped, and when we're out of the way so you can start. You should never have to ring the customer to find out whether we finished.
Standing in someone's water right now?
Call from the site. A technician answers, and we'll tell you what we can do and when.