What you actually receive at the end of a job.

Initial condition record

Wide photographs of every affected room, then close-ups of each affected material, taken before anything is moved or pumped out. Dated and time-stamped. This is the part that can't be recreated later, which is why it happens before the equipment comes off the truck.

Extent of loss and observed conditions

How far the water traveled, which materials it reached, and what we observed at the source where the source was visible. Identifying the cause of loss is not something we promise or set out to do. Where it is not apparent from what we can see, the file records the conditions we found and says which professional would determine the rest.

Moisture readings, per material, per day

Not one reading per room. Each affected material is measured at the same points every day, against the drying goal set at the start of the job. The equipment comes out when those materials meet the goal, and this log is the evidence for that decision.

Equipment and atmospheric log

What was placed, where, and for how many hours, plus ambient temperature and humidity readings. Carriers price the drying work partly on equipment hours, so this is the difference between an invoice that gets questioned and one that doesn't.

Written scope of work

Line by line, in the format carriers estimate from, with the photographs and readings that justify each item attached to it. Materials removed are listed individually, so your contractor prices the rebuild from this instead of re-measuring the house.

Completion and handoff

Final photographs, the drying-goal sign-off, and notes for whoever works next: what's dry, what was removed, what still needs replacing and anything we found that's outside our scope. On mold projects the independent assessor's verification documentation sits here too.

Worked example. The readings show how a log behaves: a goal set from an unaffected control reading, a daily number, and the day each material met it. Wall framing takes longer than surface materials, so the last row closes two days after the others. A real log replaces this the first time a customer agrees to share theirs.

Proof of what was done in your property, and a record you keep whether or not you ever claim.

Extent, readings, observed conditions, and equipment hours in the form they price from. See how claims work.

A materials-level scope, so the rebuild starts from measurement instead of assumption.

Something that can go on the record, months later, without anyone reconstructing events from memory.

Evidence that a past loss was handled properly, which is worth having when a disclosure question comes up.